Frequently Asked Questions

I’ve registered using a paper registration form but can’t log in to my account.

I purchased Dulux products yesterday but the points aren’t appearing in my account.
How can I view my current point balance?

How can I use my points for money-off Dulux products?

What Dulux products are on bonus point promotion?

How can I change my Home Store?

If my card is lost or stolen, what do I do?

What if I forget my card?

Will any third party see my data?

How do I update my address, phone or email address?

How can I earn points when paying for products using my Credit Account in my Home Store?

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